Privacy Policy

This Privacy Policy outlines how Conquestador Casino, licensed by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC), collects, uses, discloses, and protects the personal information of users in compliance with applicable data protection and gambling regulatory standards in New Zealand.

Information We Collect

At Conquestador Casino, we collect various types of information to provide our services effectively. The information collected includes, but is not limited to:

• Registration data: This includes personal details such as name, date of birth, address, and contact information provided by users during account creation.
• Payment details: We collect information related to transactions, including credit card numbers, bank account details, and other financial information necessary for processing payments.
• Technical logs: We collect data including IP addresses, device information, browser types, and access times to enhance user experience and ensure security.
• Cookies: We utilize cookies to improve site functionality and track performance metrics. Cookies may include essential cookies for basic operations and analytical cookies for performance tracking.

Purpose of Data Usage

The personal information collected by Conquestador Casino is used for various purposes, including:

• Account management: To create, maintain, and manage user accounts and ensure a secure gaming environment.
• Marketing communication: To send promotional materials and updates about our services, events, or bonuses that may interest users, subject to user preferences.
• Anti-fraud checks: To detect and prevent fraudulent activities and ensure the integrity of our gaming platform.
• Anti-Money Laundering (AML) compliance: To comply with regulatory requirements and prevent money laundering activities.
• Know Your Customer (KYC) procedures: To verify the identity of users and ensure adherence to legal requirements for responsible gambling.

Data Sharing and Disclosure

Conquestador Casino may share personal information with third parties in specific circumstances, including:

• Payment providers: To facilitate transactions and process payments securely.
• Verification partners: To confirm user identities as part of KYC procedures and comply with regulatory obligations.
• Regulatory authorities: We may disclose personal information to relevant authorities when required by law or to comply with gambling regulations.

User Rights

Users of Conquestador Casino have certain rights regarding their personal data, which include:

• Right to access: Users may request access to the personal data we hold about them.
• Right to deletion: Users may request the deletion of their personal data, subject to legal obligations.
• Right to restrict processing: Users may request to restrict the processing of their data under specific circumstances.

To exercise any of these rights, users should contact the support team for assistance.

Cookie Policy

Conquestador Casino employs cookies to enhance user experience and improve site performance. The types of cookies used include:

• Essential cookies: Necessary for the operation of the website, allowing users to navigate and use features.
• Analytical cookies: Used to collect information about how users interact with our site, enabling us to improve functionality and performance over time.

Users can manage cookie preferences through their browser settings. However, disabling cookies may impact the functionality of the site.

Data Security

The security of personal information is a priority for Conquestador Casino. We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure payment processing.

Data Retention

Conquestador Casino retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Personal data will be securely deleted or anonymized when no longer required.

Changes to This Privacy Policy

Conquestador Casino reserves the right to update this Privacy Policy at any time to reflect changes in our practices or applicable regulations. Users will be notified of any significant changes, and the updated policy will be published on our website.

Contact Information

For any inquiries regarding this Privacy Policy or our data practices, users may reach out to the support team for assistance.